Refund policy

Return Eligibility & Refund Policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns: We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original packaging with tags attached.

Refunds: Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.

Out-of-Stock Items: In the rare event that an item you ordered is out of stock, we will notify you immediately and issue a full refund within 3–5 business days. We apologize for any inconvenience this may cause.

Non-Returnable Items: Sale items, swimwear, and undergarments are final sale and cannot be returned.

How to Start a Return: Contact us at support@differenceonlineshop.com with your order number and reason for return, and we'll guide you through the process.

Exchanges
 We only replace items if they are defective or damaged. If you need an exchange, contact us with your order details.